Terms of Service

Last updated: 08 September 2025

1. Welcome

These Terms of Use ("Terms") outline the rules for using the addbuttr platform. By signing up or using the platform, you're agreeing to them, so please read them carefully. addbuttr is operated by addbuttr ltd, a company registered in England and Wales (Company No. 16280270). These Terms apply to: Organisations who subscribe to or integrate addbuttr ("Clients"); Individuals (who are employees of Clients and complete surveys ("Employees"); Individuals who are candidates applying to roles with Clients and complete surveys ("Candidates"). You must be at least 18 years of age to use this Website. By using the Website and agreeing to these Terms, you represent and warrant that you are at least 18 years of age.

2. Key Terms

Platform: Everything that makes up addbuttr: our software, integrations, APIs, and website. Client: An organisation using addbuttr to gain insight into how their culture works. Employee: Anyone currently employed by a Client who completes a survey to be analysed by the Platform. Candidate: Anyone not employed by the Client but participating in a survey during recruitment or assessment. Services: The insights and reports addbuttr provides.

3. What We Expect From You

To keep things smooth and respectful, we ask that all Clients, Employees and Candidates: Use addbuttr in good faith and for its intended purpose; Don't try to reverse-engineer, tamper with, or disrupt the Platform; Understand that completing a survey is voluntary and does not form part of an employment contract or guarantee of employment; Make sure you have the appropriate permissions to use the Platform in your organisation.

4. What's Not Okay (Acceptable Use Policy)

Please don't use addbuttr to: Send or share anything illegal, harmful, or offensive; Harass or intimidate anyone; Undermine the Platform or tamper with its functionality; Breach copyright, confidentiality, or data protection laws.

5. Data Processing and GDPR Compliance

Roles of the Parties: For the purposes of the GDPR, you (the Client) are the Data Controller and we (addbuttr Ltd) are the Data Processor with respect to the personal data of Candidates you process through our Service. Data Processing Agreement: The terms of the Data Processing Agreement, available at https://addbuttr.com/data-processing-agreement (the "DPA"), are hereby incorporated by reference into, and form an integral part of, these Terms of Service. You acknowledge that you have read, understood, and agree to be bound by the DPA. By using the Service to process any personal data subject to the GDPR, you are instructing us to process that data on your behalf in accordance with the terms of the DPA.

6. Intellectual Property

Platform and Content Ownership: addbuttr Ltd retains full ownership of the platform, including all software, algorithms, design, and any content we create. This includes, but is not limited to, the insights generated through the platform. Client Data: Clients retain ownership of their data, including any input into the platform. However, by using addbuttr, Clients grant us a non-exclusive, worldwide, royalty-free license to process this data for the purpose of providing the platform's services. Survey Data: By completing a survey, Employees and Candidates grant addbuttr Ltd and the relevant Client a licence to process and analyse their responses for recruitment or cultural insight purposes.

7. Third-Party Services

We work with trusted providers to deliver our services: Amazon Web Services (AWS) and Cloudflare host and secures our infrastructure. By using addbuttr, you agree to their involvement in the service we provide.

8. Disclaimers

Any online facilities, tools, services or information that addbuttr Ltd makes available through the Website (the Service) is provided "as is" and on an "as available" basis. We give no warranty that the Service will be free of defects and/or faults. To the maximum extent permitted by the law, we provide no warranties (express or implied) of fitness for a particular purpose, accuracy of information, compatibility and satisfactory quality. addbuttr Ltd is under no obligation to update information on the Website. Whilst addbuttr Ltd uses reasonable endeavours to ensure that the Website is secure and free of errors, viruses and other malware, we give no warranty or guaranty in that regard and all Users take responsibility for their own security, that of their personal details and their computers. addbuttr Ltd accepts no liability for any disruption or non-availability of the Website. addbuttr Ltd reserves the right to alter, suspend or discontinue any part (or the whole of) the Website including, but not limited to, any products and/or services available. These terms and conditions shall continue to apply to any modified version of the Website unless it is expressly stated otherwise. addbuttr's insights are designed to support informed reflection and action. They're helpful, not absolute. We encourage Clients, Employees and Candidates to interpret them with care, in the broader context of their organisation. Clients remain solely responsible for compliance with all applicable employment, equality, anti-discrimination and recruitment laws. Addbuttr Ltd does not control or determine how Clients use insights in their decision-making.

9. Limitation of Liability

Nothing in these terms and conditions will: (a) limit or exclude our or your liability for death or personal injury resulting from our or your negligence, as applicable; (b) limit or exclude our or your liability for fraud or fraudulent misrepresentation; or (c) limit or exclude any of our or your liabilities in any way that is not permitted under applicable law. We will not be liable to you in respect of any losses arising out of events beyond our reasonable control. To the maximum extent permitted by law, addbuttr accepts no liability for any of the following: any business losses, such as loss of profits, income, revenue, anticipated savings, business, contracts, goodwill or commercial opportunities; loss or corruption of any data, database or software; any special, indirect or consequential loss or damage.

10. Indemnity

Clients agree to protect us from any claims or losses that arise if the Platform is used improperly or these Terms are breached. Clients also agree to indemnify addbuttr Ltd against any claims, damages or liabilities brought by Employees, Candidates, or other third parties relating to employment or recruitment decisions made by the Client, whether or not such decisions relied on addbuttr insights.

11. Ending the Relationship

We may suspend or stop access to the Platform if these Terms are broken or if we need to for operational or legal reasons. In that case: Access will be withdrawn; We'll delete or anonymise retained data unless agreed otherwise.

12. General

You may not transfer any of your rights under these terms and conditions to any other person. We may transfer our rights under these terms and conditions where we reasonably believe your rights will not be affected. These terms and conditions may be varied by us from time to time. Such revised terms will apply to the Website from the date of publication. Users should check the terms and conditions regularly to ensure familiarity with the then current version. These terms and conditions together with the Privacy Policy and Cookies Policy contain the whole agreement between the parties relating to its subject matter and supersede all prior discussions, arrangements or agreements that might have taken place in relation to the terms and conditions. The Contracts (Rights of Third Parties) Act 1999shall not apply to these terms and conditions and no third party will have any right to enforce or rely on any provision of these terms and conditions. If any court or competent authority finds that any provision of these terms and conditions (or part of any provision) is invalid, illegal or unenforceable, that provision or part-provision will, to the extent required, be deemed to be deleted, and the validity and enforceability of the other provisions of these terms and conditions will not be affected. Unless otherwise agreed, no delay, act or omission by a party in exercising any right or remedy will be deemed a waiver of that, or any other, right or remedy. This Agreement shall be governed by and interpreted according to the law of England and Wales and all disputes arising under the Agreement (including non-contractual disputes or claims) shall be subject to the exclusive jurisdiction of the English and Welsh

13. How to Reach Us

If you have questions or feedback, we'd love to hear from you. addbuttr ltd Email: info@addbuttr.com Address: addbuttr ltd, 71-75 Shelton Street, Covent Garden, London, UK, WC2H 9JQ